Privacy Policy

 

Welcome to www.mydroplet.com (this “Site”).  This Site is operated by HTL-STREFA, Inc. (“HTL-STREFA” or "we" or "us") and has been created to provide our customers the information, products and other initiatives developed and/or offered by us and our subsidiaries and affiliates (collectively, the "Services"). You are important to us and, as described in this Privacy Policy, we will take appropriate measures to protect your privacy as you use this Site. This Privacy Policy sets forth our approach with respect to information that is collected from users of this Site. This Site is intended for users in the United States.

By using this Site, you acknowledge that you have reviewed the terms of our Privacy Policy (the "Privacy Policy" or “Policy”) and agree that we may collect, use and transfer your Personal Data and User Data in accordance therewith. If you do not agree with these terms, you may choose not to use our Site, and please do not provide any Personal Data through this Site. This Privacy Policy forms part of our Terms of Use and such shall be governed by and construed in accordance with the laws of the State of Georgia, United States of America. You agree to submit any dispute arising out of your use of this web site to the exclusive jurisdiction of the State of Georgia.

What follows is a table of contents listing the areas covered by our Privacy Policy. Please read our entire Privacy Policy carefully. Should you have any questions about this Statement or about our data collection, storage and use practices, please contact us as provided below.

Definitions

 "Aggregated Data" includes customer demographics, interests and behavior based on Personal Data and other information provided to us which is compiled and analyzed on an aggregate and anonymous basis.

"Personal Data" includes all information that enables an individual to be identified, including, by way of example, the individual's name and e-mail address.

"Public Information" includes information posted to any public areas of the Site, such as bulletin boards, chat rooms and comment areas.

"Unsolicited Information" includes any ideas for new products or modifications to existing products and other unsolicited communications. Personal Data included in Unsolicited Information will be handled in the manner set forth in this Privacy Policy.

"User Data" includes all information passively collected from users of the Site that does not identify a particular individual, including, by way of example, statistical information on Site usage. The terms "you", "your" and "yours" when used in this Privacy Policy means any user of this Site.

What Information Do We Collect?

Information That You Give Us: We collect Personal Data such as your name, date of birth, e-mail or mailing address from you when you voluntarily choose to register for or use certain Services at this Site. We use the Personal Data that we collect in an effort to provide you with a superior customer experience on the Site and to improve and market the Services. We may store such Personal Data itself or it may be stored in databases owned and maintained by our affiliates, agents or service providers. We retain rights to these databases and the information contained in them.

If you register with us or use certain other of the personalized options we offer, we will create a profile that includes your name, mailing address, e-mail address, and other information that you provide that is pertinent to your specific situation. We may combine such information with data gathered from other sources. For instance, if incorrect postal codes are received, we may use third party software to correct them. We also may collect e-mail or other addresses from prospect lists of other companies, for example, in connection with a joint marketing effort. When we do so, (1) we acknowledge in our correspondence how the recipient was added to our list and (2) we provide a means for recipients to opt out of further communications from us. In addition we may ask you for Personal Data if you enter an educational program, contest or promotion sponsored by us. When you contact us we may keep a record of that correspondence and may occasionally ask you to complete surveys for sales and research purposes.

In some instances we contract with outside parties to collect and maintain our information collection servers and to perform technology and related services. We seek to provide any such third parties with only the information they need to perform their specific function and we require them to protect your Personal Data in accordance with this Privacy Policy. Wherever we collect Personal Data we will provide a link to this Privacy Policy.

 

Personally Non-Identifiable Information

Passively Collected User Data: When you interact with us through this Site, we receive and store certain "User Data". Such User Data, which is collected passively using various technologies, is not used to specifically identify you. We may store such User Data itself or it may be stored in databases owned and maintained by our affiliates, agents or service providers. We retain all rights to these databases and the information contained in them.

This Site will use such User Data together with data provided by other parties and may combine it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the keywords visitors used to find our Site and the domain names of our visitors’ Internet service providers. We also may disclose User Data in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes. It is important to note that no Personal Data is available or used in this process.

Aggregated Data: In an ongoing effort to better understand and serve our users, we often conduct research on Aggregated Data. We may share this Aggregated Data with government agencies, its affiliates, agents and business partners. This aggregated information does not identify you personally. We also may disclose Aggregated Data in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Cookies: In operating this Site, we may use a technology called "cookies." For additional information, please review of our Cookie Policy.

How Do We Use Your Personal Data and Other Information?

We us the Personal Data you provide for our business purposes in a manner that is consistent with this Privacy Statement and Consent.

If you provide Personal Data for a certain reason, that Personal Data will be available to us for use in connection with the reason for which it was provided or for a consistent purpose, including, if applicable, processing an order placed by you or informing you that the product is no longer available. For instance, if you contact us by e-mail, we may use the Personal Data you provide to respond to you. We may also combine Personal Data that you have provided to us with information obtained by us from other parties.

We and our affiliates also may use your Personal Data, User Data and other information collected through the Site to help us improve the content and functionality of the Site, to better understand our customers and markets, to improve our products and services and to effect and facilitate sales.

We and our affiliates may use this information to contact you, electronically, through telemarketing or otherwise, in the future to tell you about, and to offer for sale, products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt out" of receiving future communications.

If at any time you wish not to receive any future communications or to have your name deleted from our mailing lists, you may follow the "unsubscribe" procedure included with our communication.  In addition, you may e-mail us at info@mydroplet.com below.

Transfer of Your Data Abroad

By voluntarily providing us with your Personal Data, you are consenting to our use of it in accordance with this Privacy Policy.  This Site is intended for use only in the United States, however, due to the nature of the Internet if you are visiting this Site from a country other than the United States, your communications will inevitably result in the transfer of information across international boundaries. By visiting this Site you consent to these transfers. If you provide Personal Data to this Site, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of us and our affiliates, agents and service providers referred to herein located in the United States and in other countries.

What are Your Choices?

You can use this Site without providing your Personal Data, although doing so may limit your ability to obtain certain information or to use other valuable the Services, including, for example, informational newsletters and responses to specific inquiries you may have. Where no Personal Data is legally required or is necessary for a particular service (for example, to contact you in response to your request), the use of a pseudonym is accepted.

We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal reporting or document retention requirements. Upon your request, we will take update, correct or, delete your Personal Data in our possession that you have previously submitted via this Site.  In order to request an update, with respect to your Personal Data, please contact us as provided below. If at any time you wish not to receive further communications, you may also follow the unsubscribe procedure included in our communication or send your request to info@mydroplet.com.

Do Not Track Browser Settings

www.mydroplet.com does not use pervasive online web tracking for behavioral advertisements. Enabling of the Do Not Track setting in your browser will have no effect on the types of data we collect and use as follows:

Personally non-identifiable information is used only for commonly accepted practices such as visit and click-through rates collected to improve site design and navigation.

Personally identifiable information is only gathered when data is explicitly entered into an on-line form found on the Site. At any time, you can also opt-out of receiving any future communications.

Do We Share the Information that We Receive?

We consider your information to be a vital part of our relationship with you. We will share information including Personal Data with our subsidiaries and affiliates that have also agreed to be bound by this Privacy Policy. In addition, we, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases and processing payments. When we retain another non-affiliated company to perform a function of this nature, we seek to provide them with only the information that they need to perform their specific functions, and we require them to protect your Personal Data in accordance with this Privacy Policy and our restrictions.

In addition, if you input Personal Data on a co-branded registration page, relating, for example, to a contest co-sponsored by both us and a partner company, then your Personal Data will be available both to us and to such partner company. While we will only use such Personal Data in accordance with this Privacy Policy, such partner company’s use of your Personal Data will be subject to the privacy policy of that company and we cannot be responsible for their use of your information. We encourage you to review the privacy policy of such partner company before providing information on any such co-sponsored page or promotion.

There are also a limited number of circumstances in which we may share your Personal Data and other information in our possession with certain additional third parties without further notice to you, as set forth in this Privacy Policy.

Legal Requirements

We may disclose your Personal Data, User Data and other information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of us or our affiliates, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.

Business Transfers, Combinations and Related Activities:

As we develop our business, we might sell, buy, restructure or reorganize businesses or assets. In the event of any sale, merger, reorganization, restructuring, dissolution or similar event involving our business or assets, Personal Data may be part of the transferred assets.

HTL-STREFA is a subsidiary of a Swedish parent company. In light of this fact, we may, from time to time transfer your Personal Data to one of our databases in another country as provided above under the heading Transfer of Your Data Abroad.

Security

We take reasonable steps to protect any Personal Data you provide to us and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Unless otherwise stated on the relevant page of the Site, we use general security standards but has not taken additional action to secure data provided to its sites, and such transmissions are subject to normal Internet security risks. As noted, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from this Site may not be secure, and you should therefore take special care in deciding what information you send to us. Please keep this in mind when disclosing any Personal Data to us or to any other party via the Internet. Moreover, when you use passwords, ID numbers, or other special access features on this Site, it is your responsibility to safeguard them, in this respect please refer to the Terms of Use.

California Privacy Rights

California law requires that we provide to certain customers, upon request, certain information regarding the sharing of Personal Data to third parties for their direct marketing purposes. We may share Personal Data with some affiliates for those affiliates’ direct marketing purposes. If you make a request by sending an email to info@mydroplet.com, we will provide you with a list of personal information that we may have shared with some or all of these affiliates.

Effective January 1, 2020, California residents have the following additional privacy rights:

Right to Know: As a resident of California, you have the right to know the categories and specific pieces of personal information we hold about you and how we use them.  To request this information, you simply need to submit a Right to Know request for your Personal Information Report.

Right to Delete: As a resident of California, you have the right to have us delete any information collected from you that’s not critical for us to deliver your services nor to provide you with a personalized experience. To make this request, you simply need to submit a Right to Delete request.

Right to Opt-out: As a resident of California, you have the right to instruct us not to sell your personal information to third-parties. To make this request, you simply need to submit a Right to Opt-out request.

If you have never been an HTL-STREFA customer the sale of your personal information is very limited - if you visit our websites some of the cookies we use might share personal information in a way that is considered a sale.  Please click [here] for information on managing the cookies on our sites that may collect and share personal information.

If you’d like to exercise any of these rights, please click the button below to make your request.

Updates to this Privacy Policy

This Site and our business change constantly. As a result, at times it may be necessary for us to make changes to this Privacy Statement and Consent, We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this Policy periodically, and especially before you provide any Personal Data. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

How to Contact Us

Please also feel free to contact us if you have any questions about the Privacy Policy or the information practices of this Site.

 

HTL-STREFA, Inc.

Attention: Jessica Forrest

3005 Chastain Meadow Parkway
Bldg. 500, Suite 300

Marietta, GA, 30066, USA

info@mydroplet.com